1 November 2012

Why providing client email addresses is important

We’re often asked by agents why we’d like to have client email addresses on file. The answer is simple: Our ability to correspond with clients allows us to help you provide quicker, more seamless service.

Here are a few benefits:

  • Clients receive a Hagerty notice of coverage with a link to policy management enabling them to access their declaration page and ID cards right away instead of waiting for the mail.
  • Clients will receive emails related to an endorsement
    • If the client submits a request online they will get the email stating we have received their change request.
    • We’ll also send another email stating we have updated their information or that we have made the changes to their policy per their request.
  • Clients also will receive an offer notification with ability to pay online and renew.
  • Policy renewal notification with link to policy documents.
  • Subscription to our newsletter, Hagerty Classic Cars Weekly, containing classic car stories, tips and videos.

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