We know — you don’t even want to think about anything happening to your classic car. Losses are painful enough already, so we make the claims process easy.
What sets our claims department apart?
Dedicated and Efficient Service
- Representatives are available seven days a week.
- We’ll respond to your online claims report within one business day.
- Fast processing — most claims are paid within 15 days.
- Same-day glass claims — most glass claims are paid the same day.
- Agreed Value on covered total losses with an option to keep your vehicle*.
Classic and Collector Car Expertise
- Adjusters have hands-on experience with classic car repair and restoration.
- Our in-house parts specialists can help you track down replacement LKQ, OEM or NOS parts — if they’re out there, we'll find them.
- Hagerty maintains an extensive list of resources for hard-to-find parts — ask our concierge!
Your Classic Car, Your Choice
- You choose the repair shop — we'll even pay you to do the repairs yourself.
- Hand-picked network of independent appraisers — your appraiser will understand classic cars and how to repair them.
- If your car’s a total loss, you have the option to buy it back and rebuild it.
*Agreed Value to include applicable sales taxes in the province in which your policy coverage applies. The Agreed Value is the total amount of your car’s insured value on your Certificate of Insurance irrespective of changes to tax rates, currency fluctuations or other fees and expenses. Any deductible and/or salvage value if retained by you will be subtracted from the total amount paid.