Frequently Asked Questions - All
Hagerty's frequently asked questions will help you learn more about our classic car insurance policy, the Hagerty Plus roadside assistance program and how we handle classic car claims.
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How do I apply for coverage?
You can complete the entire questionnaire process online. It starts with Get a Quote and from there you will be guided through the questionnaire process.
- If you prefer, you can call us for a quote at 800-922-4050. We are open Monday to Saturday for your convenience.
- In addition to a completed questionnaire, you will need to send in all the supporting documentation: photos of your vehicle, an insurance certificate from your personal auto policy and payment.
- We can receive your questionnaire materials in many ways — web upload, email, fax or mail. To upload your documents or submit payment online, you must first login to the secure portion of our site. The log-in link is located in the upper right-hand portion of the page. Once you are logged in:
- Choose Manage My Policy from the left-hand menu.
- Look for the links titled "Send Documents" and "Make Payment."
Please see Contact Us for fax numbers and email and mailing addresses.
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Does Hagerty offer deductibles?
Yes. Deductible options are available and vary by province and vehicle type. Any applicable deductibles will be available during the web quoting process.
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How do I add or remove a car?
You must first log in to the secure portion of our site. The Account Management link is located above in the right-hand corner of the page. Once you are logged in:
- Choose Manage My Policy from the left-hand menu.
- In the Summary portion of the screen, look for a link called "add vehicle."
- Click that link and you will be directed through the rest of the process.
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Can I track my claim online?
No. While you can file your claim online, at this time, you cannot track your claim status online.
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What kind of vehicles qualify for coverage?
We offer insurance for a wide variety of collector vehicles. Please see our Does My Vehicle Qualify? section for details
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Do I need to submit a Provincial Application with the Hagerty Questionnaire?
Not yet. Hagerty will send a provincial application, when required, in your new policy packet. You will need to complete, sign and return the form to us in the envelope provided.
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How do I see what I owe and pay my bill?
You must first log in to the secure portion of our site. Login by clicking on the Account Management link located above in the right-hand corner of the page. Once you are logged in:- Choose Manage My Policy from the left-hand menu.
- To see your payment history, click on View Payment History from the left-hand menu.
- To pay an outstanding bill, click on View and Pay Bill in the left-hand menu.
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Are Hagerty’s premiums lower than standard premiums?
Yes, Hagerty’s premiums are up to 48% lower on average than everyday insurance. Figure based upon 2014 consumer data collected by Hagerty on single-car quotes, with premiums $5000 and under, from several Daily Driver (or “Everyday”) auto insurance carriers.
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How many photos are required for each vehicle?
We need one good photo for stock (original) vehicles, showing a full side view of the car. We need four photos for custom or modified vehicles (full vehicle, engine, interior and trunk). Two photos are required for classic pickups (full vehicle and truck bed).
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Does Hagerty offer seasonal coverage?
No. At Hagerty, we offer an annual policy.